FACULTY OF LANGUAGE AND COMMUNICATION

Client Charter

FACULTY OF LANGUAGE STUDIES AND COMMUNICATION STUDIES

( FLSCS )

We, FLSCS staff are committed to provide continuous quality services by:

Implementing academic programmes that are relevent to the needs of society and industry

Employing sffective teaching and learning methods

Conducting research with high impact to society and industry

Utilising effective methods to disseminate research and academic information for community and national development

Providing quality expert servicesfor the development of society and industry

and

Supporting continuous efforts in improving clients' satisfaction level